At CALMORA, based in the Netherlands, we value the protection of your privacy and personal data. This privacy policy applies to our website and explains how we collect, use, store, and secure your data.
We act in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) .
1. Collection of personal data
We collect personal data when you use our website, for example when you:
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Placing an order
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Contact Us
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You sign up for our newsletter
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Create an account
The data we may collect includes:
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Name
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Address details
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Email address
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Phone number
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Payment details
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IP address
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Order history
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Any correspondence via email
2. Purposes of data processing
We process your personal data for the following purposes:
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Processing and delivering orders
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Managing your account (if applicable)
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Sending order confirmations and shipping updates
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Providing customer service
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Handling returns and complaints
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Sending marketing communications (only if you have given permission for this)
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Improving our website, products and services
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Compliance with legal obligations
3. Sharing personal data with third parties
We only share your personal data with third parties when this is necessary for our services, such as:
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Payment service providers for processing payments
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Logistics partners for shipping orders
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IT and hosting companies for website management
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Administrative or accounting services
We have data processing agreements with these parties where legally required. They may only use your data for the agreed-upon purpose.
We never sell your personal data to third parties.
4. Security of personal data
CALMORA takes appropriate technical and organizational measures to protect your personal data against:
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Unauthorized access
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Loss or theft
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Abuse
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Unauthorized modification or disclosure
Our website uses secure connections (SSL) to send data securely.
5. Your rights
You have the following rights under the GDPR:
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Right to access – You may request which personal data we process about you.
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Right to correction – You may have incorrect or incomplete data corrected.
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Right to erasure – You may request that your data be erased, unless we are legally obliged to retain it.
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Right to restriction of processing – You may request that processing be temporarily restricted.
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Right to object – You may object to processing for marketing purposes.
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Right to data portability – You may request to receive your data in a portable format.
Requests can be submitted via:
Info@calmora-shop.store
We will respond to your request within 30 days.
6. Cookies
Our website uses cookies to improve user experience and analyze website usage.
Cookies are small text files stored on your device. They help us:
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To make the website function properly
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To remember preferences
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To analyze website usage
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To optimize marketing (if applicable)
You can refuse or delete cookies through your browser settings. Please note that certain website features may not function optimally when cookies are disabled.
7. Retention period
We do not retain your personal data for longer than is necessary for the purpose for which it was collected, unless we are legally obliged to retain data for a longer period (for example for tax obligations).
8. Changes to this Privacy Policy
CALMORA reserves the right to amend this privacy policy. The most current version is always available on our website.
In case of important changes we will communicate this clearly.
If you have any questions about this privacy policy or the processing of your personal data, please contact us at: